During your Event

Connect to wifi

Connecting to a strong wifi signal at a venue will mean that any potential last minute changes to the form will be pulled through instantly, ready for use. It will also mean that as soon as data is collected it will be synced back to the dashboard where it will be visible.

We understand that it is not always possible to connect to a strong wifi. We recommend that if there is a need to have the Akkroo app working online at an event but there is no guarantee that there will be a strong wifi connection, the use of a dongle will be beneficial.

iOS: Guided Access

Guided Access limits a device to just the Akkroo app which means you can control which features are available.

Use Guided Access to:

  • Temporarily restrict an iOS device to a particular app
  • Disable the hardware buttons

Tap Settings > General > Accessibility > Guided Access to set up Guided Access.

From there you can:

  • Turn Guided Access on or off
  • Set a passcode that controls the use of Guided Access and prevents someone from leaving an active session
  • Set whether the device can go to sleep during a session

To start a Guided Access session:

  • Open the app you want to run
  • Triple-click the Home button
  • Adjust settings for the session, then click Start

To disable app controls and areas of the app screen:

  • Circle any part of the screen you want to disable
  • Use the handles to adjust the area

To ignore all screen touches:

  • Turn off Touch

To keep iPhone, iPad, or iPod touch from switching from portrait to landscape or from responding to any other motions:

  • Turn off Motion

To end a Guided Access session:

  • Triple-click the Home button
  • Enter the Guided Access passcode
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