How to enable the camera on your device

When you have the camera or business card scanning feature within one of your Akkroo forms, you device will ask you to allow Akkroo to use the camera for this purpose. Currently, only Apple devices support these features. 

If you accidentally tap Don't Allow, don't worry - you can switch this to allow Akkroo to use the camera within the device settings. 

iPAD

  1. Open your iPad Settings.
  2. Scroll down to Privacy and tap on Camera.
  3. You will see a list of apps that have requested access to the camera on your device. Make sure the Akkroo option has the slider to the right and shows green.

iPHONE

  1. Open your iPhone Settings.
  2. Tap on Privacy and then on Camera.
  3. You will see a list of apps that have requested access to the camera. Make sure the Akkroo option shows green.
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