Using Badge Scanning

Avatar Andy Higgs, 

Why would I use badge scanning?

Scanning an event badge is a great way to speed up the data collection process. Often event organisers will supply a machine-readable code on an event badge, containing attendees contact information that they shared when registering for the event. Typically the event organiser or venue chooses what content is included in these badges, and for a fee, may let you link it with Akkroo so that you can capture badge data in the app.

Where can I use badge scanning?

Badge scanning can usually be included at your event providing there is an API or developer kit available for us to use. It needs to be integrated with your Akkroo event form, which replaces the need to rent traditional badge scan devices from event organisers.

The provision of badge scanning can be different according to location; badge scanning is still an emerging market in Europe, while it’s often more readily available at large-scale events in the United States. 

What types of badges can be scanned?

Event badges are available in a number of formats; these can include badges printed with barcodes and QR codes, plus those that contain NFC technology. We provide support for a range of badge formats.

What's an NFC badge?

Some badges may include an NFC chip. This means that app users with compatible devices* can quickly capture badge data with a contactless tap. For more information on NFC badge scanning, read article 📱 Scan NFC event badges with your Akkroo app.

*Smartphone compatibility: iPhone 7 onwards. Android devices vary, check specific devices at Unitag.io here.

What do I need to do to use badge scanning?

You'll need to have downloaded the latest version of the Akkroo app on a supported Apple or Android device. See which devices we support in the article, Which devices does Akkroo support?

How long does it take to get setup?

We need some time to work with you and the event registration (badge) provider to understand their badge system. There are a large number of providers and some do not provide scanning-compatible codes.

If possible, we ask that you inform us with at least a month's notice if you have an upcoming badged event, so that we can gather the right third-party information and provide the best service possible (in some cases, we may be able to assist much faster as some formats are more common than others). Please speak with your Onboarding Manager or Customer Success Manager to enquire about adding badge scanning to your event.

How much does badge scanning cost?

To integrate badge scanning with your Akkrop event, we need to access the badge API or developer kit. There will be an associated cost for this and it varies according to the registration provider. 


📱 Show me how! Scan a barcode badge

 

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1. In the App, go to your event form and open the badge scanner
2. Scan a badge, see a long code appear in the badge scan field and submit the record

 

📱 Show me how! Scan an NFC badge

 

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1. In the event form, navigate to the badge scan field. Click on the button, 'Scan'.
2. Hold the device near an NFC badge, close to the area of your device that is capable of reading NFC chips.
3. The associated badge data string will then populate the form field.
4. Complete your lead and press ‘Submit’.
5. Check that the lead has synced (notice the green circle on the lead). View the associated data fields in Edit View.


📱 How a badge scan record looks in the app

 

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1. Once you’ve submitted your record, open your record again (now in edit view) where you’ll see mapped badge data in your form
2. View, edit and save your record as required
3. If there are any hidden fields that have been mapped to your form, tap ‘show x additional fields’ to see these.


🖥 How badge scan records look in Dashboard 

In the Dashboard, you can identify a record that has been created with a badge scan. Open a record and look for two things:

1. The ‘Collection Method’ field will state ‘Badge Scan’
2. The ‘Scan Badge’ field will include a large alphanumeric code, which contains the information that has been shared with the badging provider.

 

If you have any questions or would like to find out more about badge scanning, please speak with your Onboarding Manager or Customer Success Manager. For help or troubleshooting badge scanning, please contact support@akkroo.com.


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