Using Badge Scanning

Avatar Andy Higgs, 

Why would I use badge scanning?

Scanning the barcode or QR code from a badge can be a great way to speed up the data collection process. Often event organisers will supply a machine-readable code on an event badge, containing delegates' contact information. Typically the event organiser or venue chooses the content in these badges, and for a fee, may let you link it with Akkroo so that you can capture badge data in the app.

Where can I use badge scanning?

Akkroo's badge scanning features can be used where a QR code or barcode is printed or digitally shared with attendees. Whether you control your own badging and ticketing, or are attending an event organised by a third party, scanning badges with Akkroo can provide a great time-saving benefit. Akkroo can often be used to replace the badge scanning devices supplied by event organisers.

The provision of badge scanning can be different according to location; badge scanning is still an emerging market in Europe, while it’s often more readily available at large-scale events in the United States. 

What types of badges and tickets can be scanned?

There are many types of barcodes and QR codes, and we have fairly wide support for the various formats. Please supply us with a sample badge and we can quickly let you know if we can support it.

What do I need to do to use badge scanning?

Our badge scanning works on supported Apple and Android devices. 

How long does it take to get setup?

Where a third-party is providing the badges, we need some time to work with you and the provider to understand their badge system. There are a large variety of badges, and some providers do not provide scanning-compatible codes. We advise giving at least a month of notice where possible if you have an event in mind so we can gather the right information from the third-party and provide the best service possible (though we may be able to assist much faster as some formats are more common than others).

How much does badge scanning cost?

To integrate badge scanning into your event with Akkroo, we need to access the badge API or developer kit. There will be an associated cost for this, and it can vary according to the external provider. 

📱 Show me how! Scan a badge



1. In the App, go to your event form and open the badge scanner
2. Scan a badge, see a long code appear in the badge scan field and submit the record

📱 How a badge scan record looks in-App



1. Once you’ve submitted your record, open your record again (now in edit view) where you’ll see mapped badge data in your form
2. View, edit and save your record as required
3. If there are any hidden fields that have been mapped to your form, tap ‘show x additional fields’ to see these.

🖥 How badge scan records look in Dashboard 

In the Dashboard, you can identify a record that has been created with a badge scan. Open a record and look for two things:

1. The ‘Collection Method’ field will state ‘Badge Scan’
2. The ‘Scan Badge’ field will include a large alphanumeric code, which contains the information that has been shared with the badging provider.


Does this improve your badge scanning experience with Akkroo? Let us know when you next speak with your Customer Success Manager or contact

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