📯 Release Notes & Known Issues

Avatar Andy Higgs, 

postal horn 13-Nov-18 Release Notes | app version 4.4.0

A bumper update this week containing a new, refreshed approach to how we manage and present duplicate records in Akkroo, plus a series of product enhancements and bug fixes. To experience this latest release, update your apps in App Store or Google Play (unless they've automatically updated) - and be sure to let us know your thoughts!

🆕 A refreshed approach to the presentation of duplicate records in Akkroo (see more about this in new Help Centre article, 👯‍What’s New: How we manage & present duplicate records)

📱 For App Users

⭐️ Product enhancements

  • Performance improvements to improve form loading speed

🐛 Bugs zapped

  • In check-in forms, fields hidden by the logic condition, 'is answered' now remain hidden when a new record is created
  • Fixed some odd behaviour where clearing a form had resulted in the form scrolling to an email field

🖥 For Dashboard Users

⭐️ Product enhancements

  • App User Email can now be included in integrations, exports, API & web-hooks

🐛 Bugs zapped

  • The autocomplete field value now saves properly (it had prevented some records from being edited, loaded in the Dashboard or exported)
  • Images are now retained in follow-up emails when events have been duplicated
  • When creating a custom export with the field, ‘App User ID’ (as both a single and multiple value type), the correct data is now previewed and exported
  • Corrected the link to Product Updates in the Success Hub
  • Page error is no longer triggered if there's an apostrophe in the company name
  • Fixed an issue where business card transcription metadata had become visible in the record view and when exported
  • If there are multiple banners displayed in the Dashboard, they no longer overlap and break the page layout
  • The icon displayed alongside the ‘move to collection’ item (in the Actions menu, Event view) has been correctly resized

As always, we love to receive your feedback. Get in touch: support@akkroo.com

 


 

postal horn 5-Nov-18 Release Notes | app version 4.3.3

You can now head over to the App Store or Google Play to download our latest app update (or enjoy straight-away if your devices have auto-updated)! This includes a number of bug fixes and finesse to the app interface.

📱 For App Users:

🐛 Bugs zapped

  • The correct event start-date is now being displayed in-app; some customers had experienced issues with timezones
  • You can now fully clear the text and auto-complete fields
  • Corrected a keyboard display issue that was caused by tapping multiple times on a text field
  • The metadata at the top of a record view has been correctly aligned with the form fields
  • Camera options menu has been centred in the business card scan field
  • The width of pop-up menus (eg logout) have been correctly resized

🖥️ For Dashboard Users:

🐛 Bugs zapped

  • The transcription status of a business card has been corrected in the Dashboard

Any questions, just shout! support@akkroo.com

 


 

postal horn 30-Oct-18 Release Notes | app version 4.3.2

You can now update your Akkroo apps in the App Store or Google Play (or enjoy straight-away if your devices have auto-updated)! This latest release includes some important bug fixes and finesse to the user interface.

📱 For App Users:

⭐️ Product enhancements

  • Default copy for the 'register' button in the form builder has been updated to 'submit’
  • Updates to the default follow-up email copy

🐛 Bugs zapped

  • Forms containing a large number of fields (and combined with logic) are no longer restricted when displayed in-app
  • Deleted records are no longer being shown when searching records in a check-in event
  • We’ve reduced the number of in-app interactions required to select a record from check-in search results (two taps instead of three!)
  • Banner images are now displayed in the search results for check-in events

🖥️ For Dashboard Users:

🐛 Bugs zapped

  • Corrected a functional issue relating to events created from old templates
  • You now receive an appropriate error message if you incorrectly login to the Dashboard
  • UI fix in the Form Builder: when using an ampersand in the 'Register' button, it’s no longer changed to ‘&amps;’
  • Editing an event title that contains quotation marks no longer removes the quotation marks
  • In the Dashboard template event view, a space has been restored between the copy [event title] and [template]

Any questions, just shout! support@akkroo.com

 


 

postal horn 24-Oct-18 Release Notes | app version 4.3.1

Our latest product release (app version 4.3.1) is now available and features a handful of enhancements and bug fixes. To download this update, please head over to the App Store or Google Play (or enjoy straight-away if your devices have auto-updated)!

📱 For App Users:

⭐️ Product enhancements

  • Improvements to how we sync resources, making the process more efficient and stable
  • Completed UI work on the "Today's Events" interface on the event listing page; a thin blue line now highlights the relevant area when a user taps on the red calendar button

🐛 Bugs zapped

  • Clicking on the T&Cs pop-up no longer closes the app
  • Fixed the statistics display screen when the app is in offline mode
  • Changes made to our API to resolve a login issue experienced by a small number of customers
  • UI fixes: centred checkbox ticks and corrected the font weight for drop-down fields

🖥️ For Dashboard Users:

🐛 Bugs zapped

  • Corrected an issue caused by pre-registering check-in records via web-forms

As always, we welcome your feedback - get in touch at support@akkroo.com

 


 

postal horn 16-Oct-18 Release Notes

It’s time for another product update! We’ve focussed on fixing bugs and behind-the-scenes improvements to system stability. It’s now live - and you don’t need to do anything to benefit from this update.

🖥️ For Dashboard Users:

🐛 Bugs zapped

  • Increased the number of Salesforce campaigns that are pulled through to the Campaign ID field
  • When an event is duplicated, images in emails are updated properly (ie copied over or deleted)
  • The form builder logic condition ‘is displayed’ no longer causes an error when a record is created
  • In the Dashboard device page, test devices are once again being categorised as test

As always, we welcome your feedback - get in touch at support@akkroo.com

 


 

postal horn 15-Oct-18 Release Notes | app version 4.3.0

Today we’re launching new functionality: check-in! You can now import a list of contacts when setting up your event in the Dashboard, and then check-in both invited and new walk-ins to your event with the app. Alongside the addition of check-in, we’ve thrown in a handful of bug fixes too! Download this latest update from the App Store or Google Play (or enjoy straight-away if your devices have auto-updated)!

 

🆕 Functionality
Check-in functionality is here! You can now:

1. Import a list of invited people pre-event (in the Dashboard)
2. Mark people as having attended their event (in the App)
3. Amend contact details whilst using check-in (in the App)
4. Add records for new attendees/walk-ins (in the App)
5. Export an Attended Status and time of arrival post-event (in the Dashboard)

Read more about how to use this functionality with our new article, “Using Check-in and Setting an Attended Status”.

 

📱 For App Users:

🐛 Bugs zapped

- App users who delete all of their records will no longer receive post-event email feedback requests

 

🖥️ For Dashboard Users:

🐛 Bugs zapped

- Outdated dashboard tooltips relating to the Legacy App have been removed in the Dashboard
- Updated the Android device icons in the Dashboard devices page

Let us know how you get on with check-in! support@akkroo.com

 


 

📯10-Oct-18 Release Notes | app version 4.2.7

Presenting a number of service improvements and bug fixes to your Akkroo app. To get your hands on the latest app update, head on over to the App Store or Google Play (or enjoy straight-away if your devices have auto-updated)!

📱 For App Users:

Product Enhancements

  • Major improvements to the way the app syncs data; it’s now able to sync even when sent to the background
  • You are now prompted to reload the splash screen if it fails to load (for example, on a poor WiFi connection)
  • We’ve added a timestamp to records, which displays the date that it was collected

🐛 Bugs Fixed

  • App no longer crashes when devices have low storage
  • Fixed two buttons and some confirmation copy relating to the logout functionality
  • The correct copy is now displayed when a badge scan is pending (ie “Waiting for data”, not “Waiting for transcription”)

Questions? Our support team are here to help at support@akkroo.com

 


 

postal horn4-Oct-18 Release Notes | version 4.2.6

Our latest update includes some important bug fixes to improve app stability and performance. You can now update in the App Store or Google Play (unless your devices have auto-updated)!

📱 For App Users:

Product Improvements

  • You’ll now see a message to alert you when you’re running out of storage on your device (as this can impact the app performance)

🐛 Bugs Fixed

  • The camera field (for business card and badge scanning) has been updated to improve its stability
  • We fixed an issue that caused the username field to become disabled sometimes, and which prevented some users from logging back into the app

 Any questions? Our support team are here to help at support@akkroo.com

 


 

postal horn 26-Sep-18 Release Notes | version 4.2.5

Our latest product release is packed with a load of service improvements and bug fixes, plus a brand new ‘Plans & Billing’ page. Here you can keep sight of your account plan and monitor usage - it’s ready to explore now! Find it over in the Settings menu.

To get your hands on the latest app update, head on over to App Store or Google Play (or enjoy straight-away if your devices have auto-updated)!


🖥️ For Dashboard Users:

🆕 Feature

  • View and track your account usage in the Dashboard - see ‘What’s New’ for more info

Product Improvements

  • ‘Normal’ users now have the ability to edit records in the Dashboard
  • Business cards will now display the status “awaiting sync” when the records haven’t yet synced from the app to the Dashboard
  • Account owners now have the ability to change app users’ passcodes
  • Improved security in the dashboard

🐛 Bugs Fixed

  • Minor: ‘Checked-in by’ field is no longer included in Dashboard records when the check-in function is not used


📱 For App Users:

Product Improvements

  • Improvements to in-app copy relating to errors and syncing
  • Branded images in forms are now be displayed as full screen

🐛 Bugs Fixed

  • Major: If you ever see a white screen due to an error, the app automatically resets (it no longer requires the user to delete and reinstall)
  • Major: Business Card images can now only be sent for transcription if the image is successfully synced to the Dashboard (ie the field must not be empty)
  • Major: In-App fields now render properly when the ‘is displayed’ logic condition is applied
  • Minor: Prevented the in-app error banner from becoming visible briefly when users navigate to the diagnostics screen
  • Minor: UI fix - spacing increased between a checkbox question and header
  • Minor: UI fix for iPhone X - the T&Cs exit button has been repositioned so that it no longer overlaps the battery icon
  • Minor: Date and time fields corrected on iOS when using the month format (MM-YYYY)
  • Minor: Line-breaks are now displayed in pop-ups (rather than HTML code)

 

We’re always open to your suggestions and feedback, so feel free to let us know what you think at support@akkroo.com

 


 

postal horn 6-Sep-18 Release Notes | version 4.2.3

Our latest update to the Akkroo service is jam-packed with brand new logout functionality, service improvements, product refinements and bug fixes.
 
NEW button Feature
  • Logout function - app users can now logout of the Akkroo app, switch accounts and share devices (without having to delete and reinstall). From within the app, you can navigate to ‘Settings’ and tap on Logout of [account]’. 
  • It’s worth noting that when you logout of the app, any unsynced data will be lost - you'll therefore see a pop-up message to confirm when this is the case. Read more about this new feature in the Help Centre.
 
white medium star Product improvements
  • The app statistics screen now shows the number of records collected by App User
  • Users are now prompted to reload their banner image if it fails to load
  • The recommended banner size has been updated to reflect optimal image dimensions
 
bug Bugs fixed
  • The app now syncs records automatically when badge/business card data is returned
  • The app version that’s tracked in the dashboard is now automatically updated

 

If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download this update.

Questions? Our support team are here to help at support@akkroo.com

 


 

📯30th August 2018 Release Notes | version 4.2.2

As we continue to work on enhancing your Akkroo experience, a new update is now available for you to enjoy. Alongside some general system improvements, we’ve also fixed several bugs. Key updates include:

 
white medium star Product improvements:
  • Camera permissions: improvements to the user experience and copy inside the app
  • Link to the What’s New?” page in the dashboard drop down menu has been updated to the Help Centre, so you can keep up to date with new product features and launches. The red dot will no longer appear.
 
bug Bugs fixed:
  • Tooltips are now displayed in the data capture form and when editing a record
 
If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download this update.
 
We’re planning lots of new features and improvements to the Akkroo service, so you can look forward to more updates soon! We welcome your feedback - drop us a note at support@akkroo.com
 

 

📯17th August 2018 Release Notes | version 4.2.0

We’ve packed a load of bug fixes into our latest service update - plus, you can now enjoy easier account access thanks to a new passcode recovery function!
 
NEW button Functionality:
  • Forgotten Passcode Recovery - if you’ve forgotten your username or passcode, you can now easily retrieve them! When you login to the app, simply tap on Forgotten Passcode or Forgotten Username and the required credentials will be sent directly to your associated email address.
 
bug Bugs fixed:
  • Records deleted in the dashboard will no longer appear in your app
  • Default answers hidden by logic will no longer appear if you edit a record
  • Hidden questions are now always hidden, even with logic applied
  • You’re now able to create a data archive again!
  • If you’re locked out of the app, you’ll get an alert to tell you this is the case
 
If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download.
 
We’ve got lots of features and improvements in the development pipeline, so you can look forward to more service updates coming soon! The Akkroo team welcomes your feedback - feel free to drop us a note at support@akkroo.com

 


 

📯7th August 2018 Release Notes | version 4.1.3

The Akkroo team has been working hard on a shiny new update to your app! In this latest version, we’ve fixed several bugs that were causing issues for a number of users - so your app experience should now be a whole lot better. 
 
If you haven’t set your device preferences to auto-update, simply head over to the App Store or Google Play to download.
 
bug Bugs fixed:
  • Autocomplete fields now accept semicolon characters
  • The transcribed data section is now visible in the edit view for badge scan fields
  • Follow-up emails are now sent with link collection hyperlinks
  • Drop-down menus when set to mandatory now force app users to enter at least one response 
Here at Akkroo, we’re committed to continually improving your service, so more updates and new features will be coming soon! As always, we welcome your feedback - share your thoughts with us at support@akkroo.com

 


 

📯9th July 2018 Release Notes | v4.00-rc2 Akkroo for Android

It's here! After many months of development the all-new Akkroo app for Android is here, bringing Event Lead Capture to everyone.

For existing customers, more information on your transition from Akkroo Legacy for iOS can be found on these pages.

Release notes:

  • All new Event Lead Capture app for Android users
  • All the Akkroo features you know and love, now available to all smart phone users
  • Thanks for your patience, we've been putting a lot of effort into bringing you this feature and we're delighted to get it into your hands!

Known issues:

  • Hidden Events & Template Events both show in the app when they should not - this issue means that events that are marked as hidden in the dashboard are visible to app users using this version. Please be careful to select the correct event from the list in the app.

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