📯 Release Notes & Known Issues

Avatar Andy Higgs, 

postal horn 6-Sep-18 Release Notes | version 4.2.3

Our latest update to the Akkroo service is jam-packed with brand new logout functionality, service improvements, product refinements and bug fixes.
 
NEW button Feature
  • Logout function - app users can now logout of the Akkroo app, switch accounts and share devices (without having to delete and reinstall). From within the app, you can navigate to ‘Settings’ and tap on Logout of [account]’. 
  • It’s worth noting that when you logout of the app, any unsynced data will be lost - you'll therefore see a pop-up message to confirm when this is the case. Read more about this new feature in the Help Centre.
 
white medium star Product improvements
  • The app statistics screen now shows the number of records collected by App User
  • Users are now prompted to reload their banner image if it fails to load
  • The recommended banner size has been updated to reflect optimal image dimensions
 
bug Bugs fixed
  • The app now syncs records automatically when badge/business card data is returned
  • The app version that’s tracked in the dashboard is now automatically updated

 

If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download this update.

Questions? Our support team are here to help at support@akkroo.com

 

 

📯30th August 2018 Release Notes | version 4.2.2

As we continue to work on enhancing your Akkroo experience, a new update is now available for you to enjoy. Alongside some general system improvements, we’ve also fixed several bugs. Key updates include:
 
white medium star Product improvements:
  • Camera permissions: improvements to the user experience and copy inside the app
  • Link to the What’s New?” page in the dashboard drop down menu has been updated to the Help Centre, so you can keep up to date with new product features and launches. The red dot will no longer appear.
 
bug Bugs fixed:
  • Tooltips are now displayed in the data capture form and when editing a record
 
If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download this update.
 
We’re planning lots of new features and improvements to the Akkroo service, so you can look forward to more updates soon! We welcome your feedback - drop us a note at support@akkroo.com
 

 

📯17th August 2018 Release Notes | version 4.2.0

We’ve packed a load of bug fixes into our latest service update - plus, you can now enjoy easier account access thanks to a new passcode recovery function!
 
NEW button Functionality:
  • Forgotten Passcode Recovery - if you’ve forgotten your username or passcode, you can now easily retrieve them! When you login to the app, simply tap on Forgotten Passcode or Forgotten Username and the required credentials will be sent directly to your associated email address.
 
bug Bugs fixed:
  • Records deleted in the dashboard will no longer appear in your app
  • Default answers hidden by logic will no longer appear if you edit a record
  • Hidden questions are now always hidden, even with logic applied
  • You’re now able to create a data archive again!
  • If you’re locked out of the app, you’ll get an alert to tell you this is the case
 
If your device isn’t set to auto-update, simply head over to the App Store or Google Play to download.
 
We’ve got lots of features and improvements in the development pipeline, so you can look forward to more service updates coming soon! The Akkroo team welcomes your feedback - feel free to drop us a note at support@akkroo.com

 

📯7th August 2018 Release Notes | version 4.1.3

The Akkroo team has been working hard on a shiny new update to your app! In this latest version, we’ve fixed several bugs that were causing issues for a number of users - so your app experience should now be a whole lot better. 
 
If you haven’t set your device preferences to auto-update, simply head over to the App Store or Google Play to download.
 
bug Bugs fixed:
  • Autocomplete fields now accept semicolon characters
  • The transcribed data section is now visible in the edit view for badge scan fields
  • Follow-up emails are now sent with link collection hyperlinks
  • Drop-down menus when set to mandatory now force app users to enter at least one response 
Here at Akkroo, we’re committed to continually improving your service, so more updates and new features will be coming soon! As always, we welcome your feedback - share your thoughts with us at support@akkroo.com

 

📯9th July 2018 Release Notes | v4.00-rc2 Akkroo for Android

It's here! After many months of development the all-new Akkroo app for Android is here, bringing Event Lead Capture to everyone.

For existing customers, more information on your transition from Akkroo Legacy for iOS can be found on these pages.

Release notes:

  • All new Event Lead Capture app for Android users
  • All the Akkroo features you know and love, now available to all smart phone users
  • Thanks for your patience, we've been putting a lot of effort into bringing you this feature and we're delighted to get it into your hands!

Known issues:

  • Hidden Events & Template Events both show in the app when they should not - this issue means that events that are marked as hidden in the dashboard are visible to app users using this version. Please be careful to select the correct event from the list in the app.

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